Here’s what we did.
➤ I encouraged her to speak freely without correcting her mistakes.
➤ I wanted to hear her story. I wasn’t interested in how she told her story, but what her story was.
➤ I wasn’t interested in her grammar mistakes. I was interested in HER.
➤ I recorded our conversations and shared the recordings with her. I wanted her to hear herself speak and realise how fluid she sounded.
We’re free only when we feel unjudged.
By the end of the week, Chantal’s fear of speaking and making mistakes eased significantly.
She felt reassured that what she had to say was more important than how she said it.
Step #2 – It’s Not About You, It’s About Your Co-Workers.
The next step was to dig deep and reflect on who was her team and what they would need from her.
Would they need a leader who spoke perfect English or a leader who inspired them and helped them work better?
by Shanthi Streat | Nov 29, 2018